Don’t You Wish Every Company’s Customer Service Was This Great?

My little brother gave Sierra Beara this for her birthday:

JPD4112C_OL_200
Little Tikes Auto Pitch Batting Trainer
http://www.littletikes.com/Toys/auto-pitch-batting-trainer.aspx?

A Great gift for my little girl who is dying to play softball just like mommy!  Only we encountered one problem.  This is what was in the box:

JPD4151D_OL_200
Little Tikes TotSports T-Ball Set
http://www.littletikes.com/toys/totsports-t-ball-set.aspx

Yeah – big freaking difference!  AND according to the Little Tikes website, the products have a price difference of: $5 (ok – not that much of a difference).  Anyways… I called up the 1-800 # on the box just to let them know.  They took down my name, address, etc… And have promised to send us the correct product!  No need to return the erroneous one!  I was very, very impressed with Little Tikes!  I just wish that every company’s customer service was that great, courteous, and polite to their consumers. 

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